Chi-Hsin Shao has 40 years of experience in transportation planning and engineering, specializing in multimodal transportation planning and systems. His diverse experience ranges from large-scale transit corridor, highway corridor and design-build projects to station area plans and Complete Streets projects. Throughout his career, Chi-Hsin has worked to integrate multiple transportation modes—transit, automobiles, bicycles, and pedestrians—along major transportation corridors in the US and abroad.

Prior to founding CHS Consulting Group, Chi-Hsin served as the Head of the San Francisco Planning Department’s Transportation Section, and Deputy Commissioner of Policy and Planning for the City of Boston Transportation Department. He received a Master of Science degree in Infrastructure Planning and Management from Stanford University, a Bachelor of Engineering Degree in Architecture from Chung Yuan University, and is a registered Traffic Engineer in California.

Angelo Figone has over 40 years worth of senior management and hands-on experience in transit operations and management. He is a nationally recognized expert in transit operations and scheduling. He has successfully implemented route startups, schedule modifications, and labor provision changes. Angelo has also conducted financial audits of transit agencies, and led technical training seminars for transit operators. Recently, he worked closely with senior management of the San Francisco Municipal Transportation Agency on the planning and implementation of the Muni Forward program in San Francisco. Muni Forward comprehensively reviewed and restructured Muni’s bus system and routes to make it more efficient and reliable.
Angelo’s career includes positions with the San Francisco Municipal Transit Agency as Deputy General Manager, General Superintendent of Rail Transportation and System Scheduling, General Superintendent of Safety & Training and Scheduling and Data Services, and Manager of Scheduling and Data Services.

Terri O’Connor has more than 18 years of experience as a transportation planner in California and the western United States, and leads CHS’s parking and TDM practice. She is an industry expert in developing comprehensive parking management plans, Transportation Demand Management (TDM) strategies, and implementation plans. She has developed comprehensive parking management and vehicle miles traveled (VMT) reduction strategies for both public and private clients to meet TDM/mode share goals. Terri’s consulting work emphasizes a community-based, consensus-building process to develop guiding principles, which are used to steer the development of future parking and TDM plans. She has worked in urban, suburban, small-town, and college-town communities, for affordable housing and market-rate developers, as well as for public agencies and private employers. Her work also includes award-winning projects for the Metropolitan Transportation Commission (MTC), City of San Diego, and BART.

Prior to joining CHS, Terri was a Principal and Sector Leader with Nelson\Nygaard, where she tapped into her passion for helping communities understand parking as a means to achieve their economic, land use, and mobility goals. As Sector Lead, she developed and implemented the business plan for the firm’s parking and TDM business sector.

Terri received a MS in transportation engineering and city planning from UC Berkeley, a MEM in engineering management from Dartmouth College, and a BS in civil and environmental engineering from Northeastern University.

Migi Lee has more than 15 years’ experience in transportation planning, transit service planning, and traffic analysis, specializing in the preparation of transportation studies in compliance with relevant federal, state, and local regulations, policies, and procedures. She also worked in the public sector prior to joining CHS Consulting, having developed transportation assessments to ensure environmental justice as a Senior Transportation Planner for the North Jersey Transportation Planning Authority.

Clients
Migi has led numerous transportation studies for large-scale redevelopment and infrastructure projects for numerous public agencies, including:

• San Francisco Planning Department
• East Bay Municipal Utility District
• San Francisco Public Utilities Commission
• San Francisco Municipal Transportation Agency
• San Francisco Public Works
• Los Angeles Department of Transportation.
• She has also supported the master planning efforts for the Guangzhou Baietan Area and Chengdu Tianfu International Airport City in China.

Education
Migi received a MS in Urban Planning from Columbia University in New York and a BA in Architecture with a minor in City and Regional Planning from UC Berkeley.