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AC Transit Service Deployment Plan Alameda and Contra Costa Counties, CA

As a part of an on-going assessment of bus services and route structures, AC Transit needed a set of policies to guide decisions on service allocations – where to add service when it received additional revenues, and where to protect service as resources shrank. Previous efforts had fallen short because policymakers could not comprehend how policy would translate to results.

CHS staff prepared a comprehensive set of service deployment policies to guide the AC Transit Board of Directors’ future deliberations and decisions. Issues included economic factors, service deign, and social impacts. As part of this project, CHS developed a conceptual plan to improve AC Transit bus operations at several key bottleneck intersections in Oakland and Berkeley. Using creative signage and striping techniques, and management and operations strategies, CHS recommended ways to create exclusive/semi-exclusive bus lanes for AC Transit buses. Detailed maps showed service changes and their effect on low-income and transit dependent communities.

CHS staff led AC Board discussions on these policies – in an effort to make realistic plans, our team presented detailed maps showing service changes and their effect on low-income and transit dependent communities. As a result of this study, the AC Transit Board of Directors adopted a comprehensive service deployment policy. AC Transit is currently conducting public meetings for route changes based on CHS staff recommendations. The first phase is scheduled for implementation in the summer of 2003.

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